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VIC Features

• Collaborative Customer Relationship Management. All members of your organization can share information.
• My Activities page gathers all of your scheduled activies and To-Dos in one place, and also provides a convenient launchpad to other functions.
• Spam-Free Inbox.
• Full-featured contact management.
• Built-in email client with "Internet style" quoting.
• Multiple contacts per company.
• Multiple addresses and phone numbers per company and per contact.
• Hands-free phone dialing.
• Multiple divisions and subdivisions per parent company. No limit to organizational nesting.
• Ability to gather key financial information tailored to customers, vendors, and financial institutions.
• Gathers all communications in one place, including your incoming and outgoing emails, faxes, and letters
• Flexible scheduled activity types include To-Dos, Meetings, Phone Calls, as well as some specialized types:
  • Product Demos allow you to associate a vendor and product with an appointment.
  • Trade Shows allow you to associate trade show organizations, venues, and track trade show costs.
  • Conferences enable you to schedule meetings that include multiple clients.
• Ability to convert incoming Emails to appointments.
• Ability to annotate correspondence (both incoming and outgoing)
• VIC's Library stores all manner of persistent information, such as document templates and boilerplate text, worksheets, company newsletters, sales bulletins, or corporate intelligence,
• Contract Manager allows you to track any sort of contract information, including warranties and service contracts. The notification feature reminds you before contracts are due for renewal
• Multiple calendar views of your meetings, appointments and to-dos. One-day, two-day, one-week, two-week, and montly calendars are included.
• Automatically associates incoming emails with organizations and contacts you have on file.
• Does not require any modification of your existing Lotus Notes templates.
• Includes Product and Service catalogs.
• Letter writer.
• Fax writer.
• Any scanned, sampled, or electronically received information can be attached to an account.
• Full-text search capabilities, including "fuzzy" searches which can retrieve mis-spelled words. Searching can even find text in attachments.
• Optional reporting and data mining attachments are available.
• Easy user customization.
• Customizations available by request.